Print / File setup

How to set up a print file.

Five things decide whether a file prints the way it looks on your screen. We check every one of them by hand before anything is made, and nothing prints until you approve a proof, so this page is about getting it right the first time rather than a test you can fail.

1. The right shape

Build the artwork at the finished size of the thing you ordered, or at least the same proportions. A 3 x 6 foot banner is twice as wide as it is tall; a design made for a phone screen or a letter page is not, and scaled to fit it leaves empty space on two sides. This is the single most common reason a file comes back to its owner.

2. Enough resolution, at the finished size

Resolution only means something at the size it prints. The same photo can be sharp on a postcard and blurry on a banner.

A logo saved off a website is usually a few hundred pixels wide, which is fine for a business card and nowhere near enough for a banner. If you have the logo as a vector file (PDF, AI, EPS or SVG), send that: vector artwork prints sharp at any size.

3. Bleed, if anything touches the edge

Printed sheets are trimmed after printing, and trimming is never perfect to the hair. If color or a photo runs to the edge, extend it past the edge so a small drift cannot leave a white line:

Keep anything that must not be cut, like text, phone numbers and logos, at least 1/8 inch inside the finished edge (an inch or more on banners, where grommets go).

4. Print color, not screen color

Screens mix light (RGB); presses lay down ink (CMYK). An RGB file is converted at the press, and the brightest blues, greens and oranges are the colors that shift. Exporting as CMYK lets you see the real color before it is too late to change it. If your software does not offer CMYK, send the file anyway and we will show you the converted color on the proof.

5. Type that cannot change

Fonts must be embedded in the PDF or converted to outlines, or the press substitutes a different one and your line breaks move. Most programs embed fonts automatically when you export a PDF for print.

Exporting from the usual places

Campaign and mailing pieces

Political pieces need the committee's "Paid for by" disclosure, and mailings over 200 pieces have their own rules about where it goes. See campaign printing. For Every Door Direct Mail, leave the top right corner clear for the postal markings; we confirm the exact space on the proof.

Not sure? Send it anyway.

Every file is checked by a person, and you see a proof before anything prints. If something is off we say what, in plain words, and fix it with you. If you would rather not deal with any of this, we design it for you, from $25.

Back to print

Questions

What file format should I send for printing?

A PDF is best, exported for print with fonts embedded or converted to outlines. A high-resolution PNG or JPEG also works for anything that is a simple rectangle. If all you have is a Word document, a Canva design or a photo, send it anyway and we will tell you what it needs.

What resolution does artwork need for printing?

Measured at the finished size: about 300 DPI for things held in the hand (business cards, postcards, flyers, door hangers), and 100 to 150 DPI for large things seen from a distance (banners, yard signs). A logo copied from a website is usually far below that once it is enlarged.

What is bleed, and do I need it?

Bleed is artwork that runs past the edge of the finished piece, so the trim can drift slightly without leaving a white line. Anything with color or a photo touching the edge needs it: 1/8 inch on every side for small items, 1/2 inch for banners.

Can I send a Canva design?

Yes. In Canva choose Share, then Download, then PDF Print, and tick Crop marks and bleed. That one setting fixes most Canva files.

What happens if my file is not right?

Nothing prints until a person has checked it and you have approved a proof. If the shape, size or resolution is wrong we say so in plain words before anything is made, and we can fix it or design it for you, from $25.